COVID-19 FITNESS SUITE UPDATE

FITNESS SUITE: Customer Information August 21st 2020

As the government progresses the partial lifting of lockdown, we are pleased to announce we are getting ready to welcome you back safely. Due to the current restrictions and necessary safety measures that we have to take, we have decided on a phased approach to the re-opening. This process will be reviewed on a regular basis. To keep you and our own team safe, things will be different to how they were before the lockdown.

To take care of your safety we will work with you to manage customer flow and social distancing.

Please be patient with one another when we re-open as processes are new to us all and will take time to get used to.

We ask you to be respectful of others and keep a safe physical distance from one another.

We will manage the number of fitness suite users, and limit the number of users at any one time.

You will only be able to use the facility if you have pre- booked. This allows us to manage numbers.

Our fitness suite will be open on a pre-booking basis from Monday 24th August 2020. Bookings can only be made for sessions on that same day or for the following working day.

Please contact Bloomfield Centre on 01834 860293 to book a 55-minute slot. When booking we will ask you for your membership number. Please have this ready.

The gym opening times currently are 8am to 5pm on weekdays only.

What can I expect?

Reopening plans are being focused to ensure that you have safe and clean facilities which enable you to exercise at a safe social distance.

High levels of cleanliness and hygiene will always be maintained. Please help us with this.

We will have an enhanced cleaning regime in place.

There will be hand sanitising stations located at reception and in the fitness suite.

Fitness suite users will need to use the provided disinfectant and cleaning products to clean equipment before and after use.

Whilst personal towels are accepted please do not use them to wipe down the equipment.

Please note bookings can be made by phone 01834 860293 between the hours of 8.30am to 4.30pm Monday to Friday. When booking we will ask you for your membership number. Please have this ready. Please read the above Gym Session Procedures document fully before booking

What about my gym membership?

Now that we have a confirmed opening date, to allow our members to return to us when they feel safe and happy to do so we will be offering the following.

If you are ready to return:

Currently there is no need to contact us about your gym membership, all memberships are frozen with no payments being taken.

If you don’t feel ready to return to us yet:

All memberships will remain frozen and you will not need to contact us until you are ready to return. All memberships will receive an extension as appropriate.

If you don’t have a membership:

Initially we will only be open for our current gym members, at this time we cannot take on new members as due to social distancing we are unable to deliver fitness inductions.

We appreciate your understanding and patience during this time. We sincerely hope to welcome you back to our facilities and look forward to seeing you soon.

Bloomfield Community Centre